Thank you for choosing Lipobound. We take pride in the quality of our supplements and are committed to providing a safe and effective experience for our customers.

As this is a nutraceutical product, which works gradually and naturally within the body, we offer a 60-Day Conditional Satisfaction Guarantee, valid only under the terms described below.

Please read this policy carefully before making your purchase.

✅ Refund Eligibility

You may request a refund only if the following conditions are met:

• The request must be made within 60 calendar days from the purchase date.
• The product must be unopened, unused, and returned in its original packaging in resellable condition.
• Opened or partially used products are not eligible for a full refund, except in cases of proven manufacturing defect or contamination.
• As this is a natural supplement that may take time to show results, refund requests based on results perceived within less than 50 days of continuous use will not be accepted.
• If the product was used for between 40 to 50 days or more and you believe it did not meet your expectations, you may request a partial refund, which will be evaluated by our support team.
• We may request photos of the product, proof of use, and/or a detailed description of how the product was used according to the instructions.

Shipping costs are non-refundable, and return shipping is the responsibility of the customer, except in cases of our error (e.g., wrong or damaged product).

🚫 Non-Refundable Situations

Refunds will not be issued in the following cases:

• The product was fully consumed or discarded, and there is no item to return.
• The request was made after 60 days from the date of delivery.
• The product was purchased from unauthorized resellers.
• There is evidence of fraud, refund abuse, or repeated requests made by the same customer or shipping address.

The product was not used in accordance with the recommended instructions.

🔍 Return Evaluation

Once the returned product is received, our Quality Assurance team will:

• Assess the condition of the returned item
• Verify the order details
• Review the information and materials provided by the customer

You will be notified by email of the approval or denial of your refund, whether full or partial, within 7 to 10 business days of receiving the returned item.

💳 Refund Method

Approved refunds will be issued only to the original payment method used at the time of purchase. We do not issue cash refunds or refunds to alternate accounts.

⚠️ Chargeback Policy

We strongly encourage you to contact our support team directly to resolve any concerns before initiating a chargeback with your financial institution.

If a chargeback is submitted without prior contact, the customer may:

• Be disqualified from making future purchases
• Be listed in fraud prevention databases
• Be subject to legal action if abuse or bad faith is confirmed

Our commitment is to resolve all situations with professionalism, respect, and in accordance with U.S. consumer protection laws.

📩 How to Request a Refund

Please send an email to support@lipobound.com with the following information:

• Full name
• Order number
• Product name
• Reason for the request
• Photo(s) of the product
• Description of usage and the issue encountered

Our team will respond within 2 business days.

📝 Final Notes

By completing a purchase on our website, you fully agree to this policy.

This policy is compliant with current U.S. consumer protection standards and may be updated at any time to ensure clarity and to prevent misuse.

Our goal is always to serve you with honesty, professionalism, and transparency.