Processing Time
Please allow 1-2 business days processing time for your order to be shipped. During holidays, orders can experience delays in processing.

If invalid information is provided, we will be unable to process your order due to inaccurate or incomplete payment or incorrect address information. Your order processing may be delayed an additional 3-5 business days if invalid information is provided.

(Note: All shipping addresses are verified through the US postal service. If you are unsure of your shipping address, please refer to USPS.com. This does not apply to international orders.)

We ship Monday-Friday, excluding weekends and USA holidays.
EXCLUDES WEEKENDS AND PUBLIC HOLIDAYS OR POSTAL HOLIDAYS.

LipoBound Official is NOT responsible if the package is not delivered in the guaranteed shipping times as it takes 1-2 business days to process the order, and we cannot be held liable for USPS guarantees.

Domestic Delivery Time – Standard Shipping:
Time in transit depends on the shipping method selected. Please note that time in transit does not include weekends or holidays. All delivery times are estimates. LipoBound Official is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures, or acts of nature.

Refused, Lost, Stolen or Delay in Packages
In case of refusal of a package, the shipping and handling fee will be charged to the payment form selected during checkout and will be subtracted from any refund. For any refused products, a refund will not be initiated until the product is received and reviewed by the LipoBound Official team.

United Parcel Service (UPS) is the primary delivery service used. We cannot guarantee replacement of lost or stolen packages shipped via UPS. In case of delays or any situation with your delivery, please contact support@lipobound.com.

LipoBound Official is not responsible for any lost, stolen, or delayed packages.

(Note: On very rare occasions, international shipping to some countries can take 4-6 weeks. In severe cases, 8-12 weeks. LipoBound Official is not responsible for any delays caused by the destination country’s customs clearance processes. Shipping to certain countries may require additional shipping fees due to the geographical location).

Wrong Address Disclaimer
It is the responsibility of the buyer to make sure that he or she enters the address correctly. We cannot guarantee address changes due to strict shipping schedules. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered. If your order is already processed or has already shipped, we cannot change the address, and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with a re-ship or refund.

Delivery of Items
In the event a customer’s tracking number states delivery was made to the customer’s address, LipoBound Official does not offer refunds if the item is claimed to not have been delivered. If an item is not received when tracking information confirms delivery, please contact the designated shipping company USPS for assistance.

Cancel Order and Returns
For information regarding order cancellations or returns, please refer to our detailed policy at https://lipobound.com/refund-policy/ .

If you have any questions or need assistance, feel free to contact us at support@lipobound.com .